Email allows fast, written communication across the globe – when used effectively. The “carbon copy” feature, known as CC, enables users to easily keep key people informed by copying them on messages.
This comprehensive guide will cover how to leverage CC in Gmail to boost productivity.
The Rise of Email’s Importance
[insert data on growth of email usage over last 20 years]Since the 1990s, email has rapidly outpaced traditional postal mail and phone calls as the preferred business communication method. Why has it become so dominant?
Speed and convenience – Email takes seconds to shoot off worldwide and allows conversations to happen at any hour.
Written record – Unlike phone or in-person meetings, emails provide documentation of conversations, agreements, requirements etc.
Versatility – Short messages, long group discussions, task management and more can be facilitated by email.
With [XX%] of the world now using email daily according to [source], understanding how to use its key features is essential, starting with “carbon copy”.
What Does CC Mean and How Does it Work?
CC stands for “carbon copy” – originating from the practice of placing carbon paper between sheets of paper to create duplicates. When you “carbon copy” recipients on an email:
- All recipients can see the full email exchange
- Everyone sees who else was copied (email addresses are visible)
- Any recipient can choose “Reply All” to respond to the whole group
So when should you use CC versus only having a “To” line?
When to Use CC: Keeping People in the Loop
The core purpose of CC is to efficiently loop in secondary parties into conversations relevant to them without cluttering their main inbox.
For example, a project manager may CC executives to update them on a launch’s progress. The PM needs direct input from the development team but wants to keep leadership informed.
According to [source], [XX%] of emails sent daily are expected to simply provide information without necessitating action. CC enables broader sharing of:
- Status updates and reports
- Meeting notes
- Event invites
- Company announcements
CC can also facilitate connections by allowing introductions without needing multiple emails.
Overall, leverage CC to broadcast information when useful but avoid overuse on non-vital conversations. Each recipient’s time and attention is valuable.
Step By Step: How To CC Someone in Gmail
Now we’ll review how to actually CC contacts in Gmail using desktop webmail or mobile apps.
On Your Computer
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Compose a new email as normal by clicking the Compose button
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Under the “To” field, click the CC link
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A carbon copy field will appear where you can type in other email addresses separated by commas
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Complete filling out the recipients in the “To” line as normal
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Write your email body and subject then hit send!
See the visual demonstrations below for reference:
[show gif or screenshots of the process]Remember you can add up to 100 email addresses in the CC line, but assess whether each person needs to receive a copy judiciously.
On Mobile Devices
Gmail’s iOS and Android apps make CCing on the go just as easy.
On iPhones:
- Open the Gmail app and tap Compose
- Tap the dropdown arrow next to “To”
- Choose “Add CC”
- Type in the emails to copy
- Compose your email and hit send!
On Android Phones:
- Open the Gmail App and tap Compose
- Tap the overflow menu next to “To”
- Choose “Add CC”
- Enter the email addresses to copy
- Write your email and send!
The ability to CC from anywhere via smartphone makes it that much simpler to keep colleagues or managers informed.
CC vs BCC: What’s the Difference?
At first glance, CC and BCC may seem identical – but key differences exist between “carbon copy” and “blind carbon copy.”
Carbon Copy (CC):
- All recipients see who else was copied
- Anyone can select “Reply All”
Blind Carbon Copy (BCC):
- Primary recipients don’t see BCC’d contact info
- BCC recipients can’t reply to the group
In practice:
- Use CC for open communication between all parties
- Choose BCC to discreetly copy people without notifying others on the email
So if you wanted to silently copy your personal account on important work emails without your whole team seeing, BCC would be the right fit.
Best Practices for Professional CC Emails
When drafting emails, carefully consider who needs to join the discussion versus receive readonly copies. Taking a measured approach ensures your messages are processed efficiently.
Dos and Don’ts
DO:
- Keep communication focused – only CC truly relevant parties
- Use descriptive subject lines so recipients can prioritize
- Avoid overburdening inboxes by limiting wide CC use
DON’T
- Assume CCs require any action unless explicitly stated
- Pressure people copied to participate if not directly asked
Additionally, when sending sensitive information, be prudent sharing full email chains with CC unless necessary.
CC‘ing With Attachments
Large file transfers should be handled with care when using CC. For example, an IT manager dispersing 100 MB training videos should reconsider blasting everyone via CC.
Why manage attachments cautiously?
Overloads mail servers – Massive attachments drain infrastructure resources as they circulate endlessly between recipients.
Overwhelms recipients – Huge videos or zip files overwhelm people’s storage capacity, especially on mobile.
Security vulnerabilities – Transferring sensitive data to those without proper permissions raises risks.
Best practices with attachments:
- Upload large files to cloud storage like Google Drive and share view-only links
- Verify each CC recipient requires and requests attachments
- Enable download links to files rather than attaching them directly
Following these tips will prevent needless strain on systems and frustration for users when attachments come into play.
The History of Email: How We Got CC
Modern email formed decades ago but still carries vestiges of much older postal systems. Let’s examine key milestones.
Late 1960s – Primitive electronic mail emerges on early ARPANET between university science departments.
Early 1970s – Standards coalesce around formatting now seen in To/CC/Subject email headers. Interconnectivity formed between early Internet networks.
1980s – Commercial email providers launch, supporting basic email functions between customers globally.
Mid 1990s – Graphical email clients like Netscape integrate advanced features we now take for granted – spam filtering, encryption, email sorting into multiple categories.
This infrastructure established decades ago – including CC capability – carries through to modern webmail systems used by billions daily across desktop and mobile.
Gmail itself launched in 2004 with Google’s trademark focus on efficient interfaces, powerful tools like search, and intuitive organization with labels and threading. CC naturally transitioned into the digital environment to continue facilitating group conversations for workplaces and friends.
Understanding this technological heritage behind everyday mail tools empowers us to communicate better.
Securing Your Emails From Cyberthreats
However, broader adoption of digital systems exposes heightened security risks requiring awareness. Luckily, following best practices and leveraging tools integrated into webmail providers significantly reduces vulnerabilities.
Phishing remains rampant – fraudulent emails pretending to be trusted entities to fool users into sharing financial credentials or installing malware.
Prevent phishing:
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Carefully inspect sender names in emails for inaccuracies
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Avoid opening links or attachments from unknown contacts
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Use Gmail’s in-built spam filtering to catch bad actors
Additionally, enabling 2-factor authentication prevents hackers from accessing accounts by requiring secondary confirmations to login from new devices.
Finally, be prudent using CC for financial documents or other sensitive data unless recipients require direct access. Exposing information to unnecessary channels raises chances of leaks.
[Insert quote from cybersecurity expert emphasizing threat prevention]Staying knowledgeable regarding cyber risks empowers professionals and average users alike to communicate digitally while protecting privacy.
Key Takeaways – Communicate Smarter with CC
Carbon copying streamlines critical performance communication across organizational roles. Appropriately leveraging CC also demonstrates respect for recipients’ inboxes and security.
With the techniques covered herein, apply CC to your workflow for responsive, inclusive and effective modern email.